Cancellation and Refund Policy

1. Cancellation Window

Cancellations will only be considered if the request is made within 24 hours of placing the order. Cancellation requests may not be entertained once the order has been communicated to and processed by the relevant supplier or service team, or once the product is out for delivery. In such cases, you may choose to reject the product at the doorstep, where applicable.

2. Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please report it to our customer service team within 7 days of receipt. Your request will be reviewed once our team has verified the issue at its end, and an appropriate resolution — replacement, repair, or refund — will be decided accordingly.

3. Manufacturer Warranty Items

For complaints regarding products that come with a manufacturer’s warranty, please refer the issue directly to the manufacturer’s support channel. We will assist where possible in coordinating warranty claims.

4. Refund Processing

Any refund approved by NJ Computing Solutions will be processed within 7 to 10 business days to the original mode of payment.

5. Getting Help

For any questions regarding cancellations or refunds, please contact us at contact@njcs.in or call +91 8466080441.