Returns Policy

1. Return Window

We offer a refund or exchange within the first 7 days from the date of your purchase. If 7 days have passed since your purchase, we are unable to offer a return, exchange, or refund of any kind.

2. Eligibility Conditions

To be eligible for a return or exchange:

• The purchased item must be unused and in the same condition as delivered.
• The item must have its original packaging, where applicable.
• Items purchased on sale or at a discount may not be eligible for return or exchange.

We replace items only if they are found to be defective or damaged on arrival.

3. Exemptions

Certain categories of products or services may be exempt from returns or refunds. Such exemptions, if applicable, will be identified to you at the time of purchase.

4. How to Request a Return

To place a return or exchange request for an eligible product, please email us at contact@njcs.in with your order details and reason for the request.

5. After You Return an Item

Once your returned item is received and inspected by us, we will notify you by email regarding its receipt. If the return is approved following a quality check, it will be processed in accordance with this policy, including any applicable refund under our Cancellation and Refund Policy.